BY: MARK AND CAROL FAIRALL
The Real Faces of Elder Abuse
January 31, 2015
The Real Faces of Elder Abuse
January 31, 2015
The complete story of a bad and dangerous contractor, Robert Freund (Palmer's Kitchen, Bath, & Beyond - PKBB), and the incompetent and lawbreaking activities of the Arizona Registrar of Contractors (ROC).
The ROC licenses nearly 40,000 contractors and is self supporting through fees and fines. The budget for the ROC is just over $12 million a year and 10% of its revenue goes to the state's general fund. The ROC has 90 full time employees. The present ROC Director is William Mundell who is a political favored career politician with no contractor experience.
The ROC handles over 5,000 complaints from property owners for poor licensed contractor workmanship issues a year. The ROC only issues citations and/or disciplines less then 30% of contractors that receive consumer complaints. The ROC handles over 1,500 complaints from property owners for poor unlicensed contractor workmanship issues a year.
The ROC has the RECOVERY FUND to help property owners recover financial losses from licensed residential contractor's poor workmanship. The maximum coverage for a loss is $30,000 and the maximum damage that one contractor can cost the Recovery Fund is $200,000. The Recovery Fund is funded by an assessment of the contractor fees. The current problem with the Recovery Fund is the fact that the state lawmakers are draining the funds to the state general fund. This makes ROC slow in reimbursing property owners for their losses. The secondary problem is the fact that the ROC is wrongfully declining legitimate claims in order to avoid paying any monies from the Recovery Fund. The ROC has become an illegal "CASH COW" for desperate lawmakers to balance Arizona's budget problems.
The poor ROC leadership and the lawmakers stealing the ROC monies has resulted in a failing audit by the Arizona Auditor stating that the ROC is failing to protect the public. The ROC is committing dangerous acts and fraud to cover-up its incompetence in order to reach ROC's William Mundell's goals to reduce Expenses and reduce Recovery Fund payouts.
THE ARIZONA AUDITOR'S FULL REPORT
SMOKING GUN PROOF OF ROC FRAUD
ATTORNEY GENERAL COMPLAINTS
LETTER TO GOVERNOR DUCEY
FEDELIS V. GARCIA'S, FORMER ROC DIRECTOR, WARNING TO INVESTIGATE THE ROC.
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